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Kore.ai Forges Strategic Partnership with Microsoft to Speed up Enterprise AI Transformation


Integrations with Microsoft Copilot Studio, Azure OpenAI Service, and Azure AI Foundry simplifying AI deployment and accelerating AI adoption

India, Could 22, 2025 — Kore.ai, a worldwide chief in enterprise conversational and generative AI, right this moment introduced a Strategic Partnership Settlement with Microsoft, increasing its deep integration with Microsoft’s cloud and AI ecosystem. The partnership brings collectively Kore.ai’s superior agent platform and purpose-built enterprise options with Microsoft’s hyperscale infrastructure and AI providers, enabling world enterprises to undertake AI at pace, scale, and enterprise-grade safety.

As an Azure IP Co-sell Prepared accomplice, the collaboration goals to ship a number of strategic integrations with Azure AI Foundry, Microsoft Groups, Microsoft 365 Copilot, and Microsoft Copilot Studio—delivering a “Higher Collectively” technique that meets enterprises the place they work, talk, and function. The partnership will assist allow enterprises to seamlessly deploy Kore.ai’s Agent platform and pre-built enterprise options inside their Microsoft environments and empower workers with AI brokers the place they work most.

A Higher Collectively Technique for the AI-Powered Enterprise

The collaboration delivers a number of strategic integrations:

  • AI for Work + Microsoft 365 Copilot Chat: With Microsoft 365 Copilot Chat because the front-end interface, Kore.ai’s AI for Workpowers the back-end with enterprise search, contextual understanding, and domain-specific brokers (for HR, IT, recruiting) and customized citizen agent 
  • This mixture personalizes the worker expertise, boosts productiveness, and permits highly effective enterprise search—all throughout the acquainted Microsoft 365 Copilot and Groups interface.
  • Agent Interoperability: Brokers constructed on the ai Agent Platformcan interoperate with brokers constructed on Microsoft Copilot Studio, permitting them to be accessed seamlessly through Copilot Chat or Microsoft Groups. This furthers the creation of a seamless agent ecosystem throughout the enterprise.
  • Azure AI Foundry & No-Code/Professional-Code Improvement: Kore.ai’s Agent platform is built-in with Azure AI Foundry and infrastructure providers. This helps allow enterprises to construct, deploy, and customise Kore.ai brokers in a no-code/pro-code setting, accelerating the event and rollout of clever, agentic options.
  • AI for Service + Microsoft Dynamics 365: Kore.ai’s AI for Serviceintegrates with Dynamics 365 CRM, Contact Heart and customer support instruments to assist drive digital and voice automation to drive greater containment. The answer could be hosted on Microsoft Azure, serving to guarantee it meets enterprise-grade necessities for scale, privateness, compliance, and governance.
  • AI for Course of + Microsoft Energy Automate: Kore.ai extends Energy Automatewith its agentic capabilities, permitting enterprises to maneuver past activity automation into clever, decision-aware course of

“Our strategic partnership with Microsoft marks a big milestone in Kore.ai’s mission to make enterprise AI accessible, scalable, and impactful, serving to enterprises reimagine their enterprise operations with AI,” stated Raj Koneru, Founder and CEO, Kore.ai. “By integrating deeply with Microsoft applied sciences, we’re empowering prospects to unify AI-driven collaboration, automation, and repair supply into one clever enterprise layer, delivered securely and at scale—in the end accelerating their journey from AI experimentation to enterprise-wide transformation.”

A number of Kore.ai options are already accessible on the Azure Market for streamlined procurement and deployment. As a part of this settlement, Kore.ai will proceed to innovate and go to market with Microsoft by means of the Azure Co-sell Program.

Puneet Chandok, President, Microsoft India and South Asia stated, “Our strategic partnership with Kore.ai marks a big milestone in our mission to speed up enterprise AI transformation. By integrating Kore.ai’s superior conversational and GenAI capabilities with Microsoft’s sturdy cloud and AI providers, we’re enabling enterprises to undertake AI at scale and with enterprise-grade safety. This collaboration will empower companies to streamline their operations, improve productiveness, and drive innovation throughout key sectors.”

This collaboration displays a shared imaginative and prescient to empower enterprises with versatile, interoperable, and human-centered AI—one which not solely delivers productiveness good points however transforms how work occurs throughout the group.

To study extra about Kore.ai’s Microsoft-integrated options, go to the Azure Market or Kore.ai Forges Strategic Partnership with Microsoft to Speed up Enterprise AI Transformation

About Kore.ai

Kore.ai is a number one supplier of superior AI with over a decade of expertise in serving to giant enterprises notice enterprise worth by means of the protected and accountable use of AI. It offers complete choices for AI work, course of automation and customer support use circumstances coupled with an AI agent platform with no-code and pro-code instruments for customized improvement and deployment at enterprise scale. Kore.ai takes an agnostic strategy to mannequin, knowledge, cloud and purposes used, giving prospects freedom of selection. Trusted by over 500 companions and 450 International 2000 corporations, Kore.ai helps them navigate their AI technique. The corporate has a robust patent portfolio within the AI house and has been acknowledged as a pacesetter and an innovator by prime analysts. Headquartered in Orlando, Kore.ai has a community of places of work in India, the UK, the Center East, Japan, South Korea, and Europe to help prospects globally. Go to Kore.ai to study extra.



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